Service & Engineering Partner for Germany/DACH
We provide local on-site technical execution for international machine and plant manufacturers in Germany / DACH – from installation support and commissioning to service calls, troubleshooting and optimizations.
Typical situations we support
- You have customers in Germany/DACH, but no local service organization
- Commissioning and service travel effort is high and difficult to plan
- Projects are at risk due to capacity bottlenecks during installation/commissioning
- In the ramp-up phase, the system runs but mechanical/process stability is missing
- You need a reliable partner for fast troubleshooting at customer sites
Our solution
As your local Service & Engineering Partner, we support your projects and installed base with pragmatic, technically sound field execution.
Our focus is on:
- stable installation & commissioning processes
- functional mechanical fine adjustment
- reliable material flow and process stability
- close coordination with your teams (engineering, automation, production)
What we deliver on site
- Installation support, mechanical & mechatronic assembly
- Mechanical fine adjustment and functional alignment of assemblies
- Commissioning support on mechanical / process level
- Troubleshooting and technical problem solving in production environments
- Retrofit, modifications and optimization of existing systems
- Documentation of performed work and feedback loop to your engineering team
Industries & applications:
- Machinery & plant engineering
- Conveyor systems / intralogistics (bulk & unit handling)
- Robotics & automation systems
- Special-purpose machinery
- Manufacturing industry
Clear scope
Commissioning support is provided on a mechanical and process-related level.
PLC / control software programming is not part of our services.
Cooperation models
1) Project-based support
For commissioning phases, ramp-up, retrofits or urgent service calls.
2) Frame agreement
Defined day rates / packages, agreed response times and clear escalation paths.
3) Non-exclusive service partnership (recommended to start)
You keep full control – we provide local execution and technical feedback.
Why KERN Engineering
- 15+ years experience in industrial project environments
- Combination of engineering know-how and hands-on execution
- Clear communication, short decision paths, technical responsibility
- Projects in Germany and internationally
- Own assembly / prototype capacity (if needed for pre-assembly & testing)
How to get started
- Short call: installed base, typical service cases, upcoming projects
- Define scope & cooperation model (project or frame agreement)
- Start with a first pilot project and build a long-term structure from there
Contact
KERN Engineering GmbH
Nikolaus-Leis-Straße 14
D - 54292 Trier
Phone: +49 (0) 651 - 56 137 804
Mobile: +49 (0) 179 - 94 85 929
E-mail: info@kern-engineering.eu
- Fast availability for on-site support in Germany / DACH
- Hands-on field execution – clear scope and documentation
- Direct feedback loop to your engineering team
